Melissa Moore is an award-winning Retail Consultant, Mentor, Trainer and Lecturer. She has over 23 years of experience working with national and international retail brands including Brown Thomas and IKEA.
Through her business, The Retail Advisor, she empowers retailers and product creators to reach their potential through sales growth and excellence in customer experience. Melissa works with independent retail owners and product creators by analysing the needs of their business and the needs of their customers. She provides solutions by implementing processes to improve standards, whilst driving sales and ensuring a strong customer centric ethos is maintained.
Melissa delivers retail training to an international audience by motivating teams to deliver sensational service through sales, standards, and customer experience. She lectures students at apprenticeship, undergraduate and post graduate level in modules including international retail, contemporary retail issues, business development and visual merchandising.
As host of The Retail Tea Break podcast, Melissa brings together industry experts, retailers and product creators to decode myths, share knowledge and give her audience an insight into the retail industry.