Michelle is a Customer Experience Consultant who believes small and medium-sized businesses deserve the competitive advantages enjoyed by big companies and understands the time and cost constraints that get in the way. With a long history of helping businesses, teams and individuals work more closely, more beneficially with clients and customers she knows what is necessary and how to deliver business results. She was named as one of CXM’s CX Stars of 2021, placed in the top ten of professionals.

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